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Natural Gas Information SMELL GAS!! DON'T IGNORE IT - ACT IMMEDIATELY. WHY DOES NATURAL GAS HAVE SUCH A STRANGE ODOR? That's because it could be the harmless chemical we add to natural gas to give it that distinctive, objectionable odor. If you smell something funny inside or outside you home, odds are there is a gas leak somewhere-and that's not a laughing matter! DON'T TAKE CHANCES. HERE'S WHAT YOU SHOULD DO: INDOORS - If it's a slight smell, "follow you nose" to the source-it may be something you can correct easily and safely, such as a pilot light out or a burner valve partially turned on. If you cannot find the source or if the smell does not go away, open your windows and doors and call Waynesville Utility Department at 773-5217. We won't charge to check things out. After 5 p.m., call the Communication Center at 774-6305.If it's a strong smell, get everyone out of your home immediately. Don't light a match or flip a switch or anything electrical. Don't even use your own telephone-go to a neighbor's home and call the Waynesville Utility Department. OUTDOORS - Slight smell or strong smell, get to a safe place immediately and call Waynesville Utility Department.Adding the chemical odor is only one way the City works hard to make natural gas service safe and dependable. We patrol our service area regularly, using equipment so sensitive it can find leaks you can't begin to smell yourself. We have an extensive maintenance program to keep gas mains and services in the best possible shape. In spite of all that, leaks still can happen. So again, if you smell something funny inside or outside your home, don't treat it lightly-get to a safe place and call Waynesville Utility Department at 774-5217 or after hours call the Communication Center at 7746305. .*Maintenance of Gas lines past the meter and in the house are the customer's responsibility.* |
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